MACHINERY FOR STONE PROCESSING & FABRICATION EQUIPMENT

MACHINERY FOR STONE PROCESSING & FABRICATION EQUIPMENT

FAQ


1.   I live in Florida USA can you deliver the machine to me?
      Yes, we serve customers all over the world.
      To-door delivery and free installation for USA and Canada.
      Also more than 10 machine users provided you are very welcome to call them to check.

      For other countries
      Please let us know where you are located or the sea port close to you so as to to check the shipping and make exact quotes.

2   Whether the machines fit the electricity power specification in our country?
     Yes, we make it to fit your specification so please let us know your voltage like 220v, 380v, 415v, 440v, 480v, 600v and the frequency 50Hz or 60Hz. It is very important to the equipment.
     Please note the machines work with a industrial electricity power of 3-phase.

3.  How do you deliver the machines?
     The machines will be sent in 20 ft or 40 ft container.

     Small machines available for LCL (Less than Container Load).

4.  If I place an order, when my machines will be ready for shipment?
     Production time is normally 10 - 35 days. It takes a little more for custom made orders.
     Immediate delivery available when machine is in stock.

5.  How long will I receive my machines?
     It depends where you are. The ocean transport takes 15 - 40 days to arrive in your port.

6.  Can you provide installation and training for the machine?
     Yes, our experienced technician is happy to go for installation and training.

7.  What is the warranty offered?
     One year.

8.  What is the lifetime of the machine?
     Normally 15 years or more if properly maintained.


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